Membership Officer

LG Task Force: Add notes & ideas

Role Introduction

The Membership Officer plays a vital role in supporting engagement, onboarding, and retention at the local level.

Membership Officer Overview

Getting Started

• First 30 Days
• Next 30 Days
• Settling Into the Role

Core Responsibilities

• Welcoming New Members
• Responding to Members
• Member Engagement
• Events and Activities
• Connecting with Remote Members
• Renewal Reminders and Lapsed Members
• Membership Communications
• Area Coordinators

Local Group Flexibility: Every Local Group organizes volunteer roles a little differently. These responsibilities may belong to the Local Group Membership Officer or be shared among multiple volunteers.

Renewal and Retention

Encourage continued membership through communication and outreach.

How the Work Gets Done

Member Communication

Includes responding to member questions and outreach.

Events and Activities

Support member engagement through events (in collaboration with Programs).

Supporting Remote Members

Ensure members who cannot attend events still feel included and informed.

Supporting Structures

Area Coordinators

Extend local connection and outreach.

Collaboration with Other Roles

• Working with the Local Group
• Working with National

Resources

• Templates and Samples
• Best Practices
• National Tools and Resources