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Engagement Levels Overview

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Revision as of 04:57, 1 June 2026 by BethWeiss (talk | contribs) (Designing a Balanced Activity Mix: made into table)
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Words of Wisdom

Members engage in different ways — and all forms of participation are valid.

A strong Local Group offers multiple ways for members to feel connected, without requiring members to engage in a specific way.

Purpose

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Provide a simple framework for understanding and designing member engagement across different levels of participation.

The Engagement Spectrum

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Engagement is not a binary (active vs inactive). It is a spectrum:

Level Primary Goal Typical Experience Examples
Low Commitment Easy entry Flexible, optional, low-pressure Coffee meetups, newsletters, virtual chats
Medium Engagement Build connection Some structure, repeat participation Book clubs, workshops, group outings
High Engagement Create ownership Responsibility, leadership, contribution Hosting events, committees, leadership roles

How the Levels Work Together

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These levels are not steps that members must follow.

  • Members may stay at one level indefinitely
  • Members may move between levels over time
  • Different levels meet different needs

The goal is not to “move everyone up” — it is to provide options.

Why This Framework Matters

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Using engagement levels helps Local Groups:

  • Reach more members
  • Reduce barriers to participation
  • Support different interests and availability
  • Build sustainable volunteer pipelines

A group that only offers one level will unintentionally exclude members.

Designing a Balanced Activity Mix

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A healthy Local Group offers opportunities across multiple engagement levels.

Engagement Level Typical Focus Examples
Low Easy entry Casual or drop-in activities
Medium Connection and consistency Recurring groups or structured activities
High Ownership and contribution Organizing, hosting, or leadership opportunities

Balance matters more than any single activity.

Using This Framework in Practice

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When planning activities, ask:

  • What level of engagement does this activity support?
  • Who is this designed for?
  • Are we offering enough variety across levels?

This helps ensure your calendar serves a broad range of members.

Common Misconceptions

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  • High engagement is better.
    • All engagement levels are valuable.
  • Members should be encouraged to participate more.
    • Engagement should be invited, not pressured.
  • “Non-attending members are disengaged.”
    • Many members engage through communication, identity, or passive participation.
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