Membership Officer

Should this page be a fixed header template that we can use for all Local Roles? First 30 days, Regular Tasks Best Practices, Templates and samples, Activities, Major Activities This is definitely going to evolve, but it'd be nice if our pilot set an outline that could be followed for future roles

LG Task Force: Add notes & ideas

Role Purpose

Support membership engagement, onboarding, and retention at the local level.

The main purpose or mission statement of this role The philosophy: members who never attend events still matter–all members matter. Phrasing?? Members have different levels of interaction and they all matter, whether or not they attend events or are involved online LB

What the Membership Officer Does

Keeps Members Engaged

Should some of the high-level things (such as New Member Activities) be listed here? What is the best way for LGMO's to find the information? Link to local group calendar ? or that would be different each group so no. LB

Communicate available local group activities. Some groups have a Calendar or Programs officer. Membership Officer might invite new members or lapsed members LB

Provide renewal reminders if Loc Sec does not LB

Serves Remote Members

Add some general text but the link is the key part. Is this its own topic or does it fall under engaging new members? It might be part of

Link: Works with Leadership to Support Member Goals

Works with leadership to support membership goals

??  Does the membership officer reach out to candidates who have been accepted??/bw This might be part of this section. LB

Link :Reaches Out to Lapsed Members.

Link: Assists Members with membership questions. Might answer direct or refer to national . Example How do I renew? How do I change address LB

What the Membership Officer Does Not Do ( not sure we need this section LB)

• Manage national membership systems
• Set policy ( very broad LB)
• Control member participation

How This Role Fits (With Other Roles LB)

Local Membership Officer focuses on local connection. The national roles of National membership Officer and staff membership support (actual role name?? Is it Local Group Services Coordinator LB} focus on strategy and systems.

1. Working with your ExComm and RVC
2. Working with the National Office staff
3. Setting expectations with your local board
4. The philosophy: members who never attend events still matter–all members matter. Phrasing?? Members have different levels of interaction and they all matter, whether or not they attend events or are involved online. I like this, but should we move it to top as Membership Officer Mission Statement? LB

Resources

Need to figure out what resources are LGMO specific and which are general resources that should be on a single page (perhaps the main page of "Local Group Roles") rather than on each Role's page

## Could this be a toolkit footer at the bottom of each page of the toolkit, or perhaps live on the main toolkit page? /bw

References

This might be footer information, along with New Member Info/Jargon Decoder/etc

Regular processes (we need a better name)

First 30 days of being a Membership Officer

Or should this be First 30/60/90 days and then Recurring Activities/Schedule?