Membership Officer: Difference between revisions

Revision as of 03:09, 26 March 2026

The Membership Officer supports how members experience the Local Group. The role centers on three core areas:

Everything else supports these goals. Focus first on welcoming, engagement, and retention. You do not need to do everything at once.

   Not sure what to focus on?  See 30-60-90 Day Overview Chart

The Membership Officer role centers on three core areas that support the full member experience:

Area	Description
Welcoming New Members	The first step in the member experience — ensuring new members are contacted in a timely, welcoming, and personal way
Member Engagement	Ongoing connection — supporting engagement in ways that work for different members Local Group Events and Activities
Renewal and Retention	Long-term continuity — supporting continued membership through thoughtful outreach

These areas support how the work gets done:

Area	Description
Membership Officer - Member Communication	How you communicate with members, including responding to members and sharing updates
Membership Officer - Tracking	Keep outreach organized and consistent without overcomplicating the process.
Events and Activities	How Local Group Events and Activities support member engagement, and your role in supporting them
Supporting Remote Members	How to include and engage members who cannot attend in person
Renewal and Retention	Reconnecting with Lapsed Members

These structures support how the Membership Office role functions:

@@ Line 45: / Line 45: @@
 |-
 |[[Renewal and Retention]]
-|[[Reaches Out to Lapsed Members|Reach out to Lapsed Members]]
+|[[Contact Lapsed Members]]
 |}