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For broader context on member engagement, see [[Engagement Strategy and Philosophy]].
{{Words of Wisdom
| wisdom  =
Virtual engagement is not a substitute for engagement—it is engagement.


It expands how members connect—making participation more flexible, accessible, and sustainable.
| success =
* Members can engage without attending in-person events 
* Participation happens at multiple levels 
* Virtual options are used consistently over time 
* Members feel included regardless of location or activity level 
| best    =
* Keep options simple and accessible 
* Offer a mix of synchronous and asynchronous opportunities 
* Focus on consistency rather than volume 
* Make it easy for members to participate at their comfort level 
| pitfalls =
* Treating virtual engagement as secondary to in-person events 
* Requiring high levels of participation or visibility 
* Overcomplicating tools or platforms 
* Expecting all members to use the same channels 
* Ignoring quieter or less-visible participants 
}}
== Purpose ==
== Purpose ==
Provide meaningful ways for members to connect and participate without attending in-person events.
Describe meaningful ways for members to connect and participate without attending in-person events.
 
== Guiding Principle ==
Virtual engagement is a valid and valuable way to be part of the community—not a secondary option.
 
Members engage at different levels, and all forms of participation are valid.


== What This Means in Practice ==
== What This Means in Practice ==
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=== Offer Multiple Ways to Participate ===
=== Offer Multiple Ways to Participate ===
 
{| class="wikitable"
Members can engage virtually in different ways, depending on time, interest, and preference:
! Participation Style !! Examples
 
|-
'''Stay Informed (Low Commitment)'''
| Stay Informed
* Read the newsletter 
|
* Follow announcements and updates 
* Read newsletters
* Review shared resources or recordings 
* Follow announcements
 
* Review shared resources
'''Light Interaction'''
|-
* Respond to polls or surveys 
| Light Interaction
* Participate in discussion prompts (e.g., “question of the week”) 
|
* React or comment on posts
* Respond to polls
 
* Participate in discussion prompts
'''Join Virtual Events'''
* Comment on posts
* Attend online meetups or discussions 
|-
* Join webinars, workshops, or guest speaker sessions 
| Join Virtual Activities
* Participate in virtual social events (e.g., coffee chats, game nights) 
|
 
* Attend online meetups
'''Contribute and Collaborate'''
* Join webinars or discussions
* Share resources, ideas, or opportunities 
* Participate in virtual social events
* Help plan or host virtual activities
|-
* Volunteer for small, remote-friendly roles
| Contribute
|
* Share resources or ideas
* Help organize activities
* Volunteer for remote-friendly roles
|}


A strong Local Group supports a range of participation levels.
A strong Local Group supports a range of participation levels.


=== Support Effective Virtual Events ===
=== Support Effective Virtual Events ===
Virtual events are most effective when they are:


Virtual events are more effective when they are:
* Easy to join
* Welcoming and low-pressure
* Structured but flexible
* Respectful of participants' time


* Accessible — easy to join, with clear instructions 
Provide clear information about:
* Welcoming — no pressure to speak or use video 
* Structured but flexible — guided, but not rigid 
* Time-conscious — start and end as expected 


Include in event listings:
* Platform
 
* Access instructions
* Platform (Zoom, etc.) 
* Time zone
* Access instructions
* Participation expectations
* Time zone
* Participation expectations (camera, chat, etc.) 


=== Use Multiple Communication Channels ===
=== Use Multiple Communication Channels ===
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Not all members will use every channel—and that is expected.
Not all members will use every channel—and that is expected.


=== Make Participation Inclusive ===
=== Support Asynchronous Participation ===
 
Not all engagement happens in real time.
 
Examples include:
 
* Reading newsletters
* Participating in discussion threads
* Viewing recordings
* Responding to polls or surveys
 
Asynchronous options allow members to participate on their own schedule.=== Make Participation Inclusive ===


* Offer asynchronous options (recordings, discussion threads, email follow-up)   
* Offer asynchronous options (recordings, discussion threads, email follow-up)   
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=== Encourage Connection ===
=== Encourage Connection ===
Connection can happen even in low-key or asynchronous settings.


* Welcome new participants in chats or discussions   
* Welcome new participants in chats or discussions   
* Use names and acknowledge contributions   
* Use names and acknowledge contributions   
* Allow space for informal interaction   
* Allow space for informal interaction   
Connection can happen even in low-key or asynchronous settings.
=== Support Low-Engagement Participation ===
Not all members will actively participate—and that is a valid form of engagement.
* Reading updates is participation 
* Occasional attendance is participation 
* Taking breaks and returning later is part of normal engagement 
== How This Connects to Other Areas ==
Virtual engagement supports:
* [[Member Engagement]] 
* [[Member Communication]] 
* [[Welcoming New Members]] 
* [[Events and Activities]] 
These areas work together to create a flexible and inclusive member experience.
== Best Practices ==
* Keep options simple and accessible 
* Offer a mix of synchronous and asynchronous opportunities 
* Focus on consistency rather than volume 
* Make it easy for members to participate at their comfort level 
== Common Pitfalls ==
* Treating virtual engagement as secondary to in-person events 
* Requiring high levels of participation or visibility 
* Overcomplicating tools or platforms 
* Expecting all members to use the same channels 
* Ignoring quieter or less-visible participants 
== What Success Looks Like ==
* Members can engage without attending in-person events 
* Participation happens at multiple levels 
* Virtual options are used consistently over time 
* Members feel included regardless of location or activity level 
== Key Takeaway ==
Virtual engagement expands how members connect—making participation more flexible, accessible, and sustainable.


== Related ==
== Related ==
 
* [[Member Engagement]]
* [[Engagement Strategy and Philosophy]] 
* [[Local Group Events and Activities]]
* [[Serving Remote Members]]
* [[Events and Activities]]
* [[Member Communication]]
* [[Member Communication]]
* [[Welcoming New Members]]
* [[Serving Remote Members]]

Revision as of 05:13, 1 June 2026

Words of Wisdom

Virtual engagement is not a substitute for engagement—it is engagement.

It expands how members connect—making participation more flexible, accessible, and sustainable.

What Success Looks Like

  • Members can engage without attending in-person events
  • Participation happens at multiple levels
  • Virtual options are used consistently over time
  • Members feel included regardless of location or activity level

Best Practices

  • Keep options simple and accessible
  • Offer a mix of synchronous and asynchronous opportunities
  • Focus on consistency rather than volume
  • Make it easy for members to participate at their comfort level

Common Pitfalls

  • Treating virtual engagement as secondary to in-person events
  • Requiring high levels of participation or visibility
  • Overcomplicating tools or platforms
  • Expecting all members to use the same channels
  • Ignoring quieter or less-visible participants

Purpose

Describe meaningful ways for members to connect and participate without attending in-person events.

What This Means in Practice

  • Offer engagement options that do not require physical attendance
  • Support different levels of participation
  • Make participation accessible across time, location, and comfort level
  • Treat virtual engagement as part of the core member experience

Key Actions

Offer Multiple Ways to Participate

Participation Style Examples
Stay Informed
  • Read newsletters
  • Follow announcements
  • Review shared resources
Light Interaction
  • Respond to polls
  • Participate in discussion prompts
  • Comment on posts
Join Virtual Activities
  • Attend online meetups
  • Join webinars or discussions
  • Participate in virtual social events
Contribute
  • Share resources or ideas
  • Help organize activities
  • Volunteer for remote-friendly roles

A strong Local Group supports a range of participation levels.

Support Effective Virtual Events

Virtual events are most effective when they are:

  • Easy to join
  • Welcoming and low-pressure
  • Structured but flexible
  • Respectful of participants' time

Provide clear information about:

  • Platform
  • Access instructions
  • Time zone
  • Participation expectations

Use Multiple Communication Channels

Virtual engagement often happens across multiple spaces:

  • Email or newsletter
  • Online discussion platforms (e.g., Slack, Discord)
  • Social media groups
  • Shared documents or forums

Not all members will use every channel—and that is expected.

Support Asynchronous Participation

Not all engagement happens in real time.

Examples include:

  • Reading newsletters
  • Participating in discussion threads
  • Viewing recordings
  • Responding to polls or surveys

Asynchronous options allow members to participate on their own schedule.=== Make Participation Inclusive ===

  • Offer asynchronous options (recordings, discussion threads, email follow-up)
  • Be mindful of time zones and schedules
  • Support different comfort levels (active or quiet participation)
  • Keep technology requirements simple

Encourage Connection

Connection can happen even in low-key or asynchronous settings.

  • Welcome new participants in chats or discussions
  • Use names and acknowledge contributions
  • Allow space for informal interaction