Renewal Reminder Outreach - Revision history

BethWeiss: /* Timing Considerations */

2026-06-02T22:34:38Z

Timing Considerations

← Older revision		Revision as of 22:34, 2 June 2026
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	* Coordinating Local Group communications with reminders sent by American Mensa		* Coordinating Local Group communications with reminders sent by American Mensa

	More reminders are not always better. Focus on timely, relevant communication rather than frequency.~~== Additional Ideas ==~~		More reminders are not always better. Focus on timely, relevant communication rather than frequency.

	* '''Gentle Reminder:''' Include a line about benefits they may have missed		Additional Ideas

			== '''Gentle Reminder:''' Include a line about benefits they may have missed ==
	* '''Last Call:''' Friendly nudge a week or two before expiration		* '''Last Call:''' Friendly nudge a week or two before expiration
	* '''Multiple Channels:''' Post a brief reminder in email and newsletter or other communications		* '''Multiple Channels:''' Post a brief reminder in email and newsletter or other communications

BethWeiss: updated related, wording, adding timing

2026-06-02T22:34:12Z

updated related, wording, adding timing

← Older revision		Revision as of 22:34, 2 June 2026
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	* Sending reminders too late		* Sending reminders too late
	* Hiding renewal information		* Hiding renewal information
	* Focusing only on events and the broader benefits of membership		* Focusing only on events and not the broader benefits of membership
	}}		}}
	== Purpose ==		== Purpose ==
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	* Personalize when possible (name, local chapter, relevant activities)		* Personalize when possible (name, local chapter, relevant activities)

	== Additional Ideas ==		== Timing Considerations ==

			Different Local Groups use different approaches.

			Consider:

			* Sending a reminder before the member's expiration date
			* Including renewal reminders in newsletters or regular communications
			* Sending a final reminder shortly before expiration
			* Coordinating Local Group communications with reminders sent by American Mensa

			More reminders are not always better. Focus on timely, relevant communication rather than frequency.== Additional Ideas ==

	* '''Gentle Reminder:''' Include a line about benefits they may have missed		* '''Gentle Reminder:''' Include a line about benefits they may have missed
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	== Related ==		== Related ==
			* [[Renewal and Retention]]
	* [[Membership Renewal Reminder Examples]]		* [[Membership Renewal Reminder Examples]]
			* [[Member Engagement]]
			* [[Making It Personal]]

BethWeiss: /* Related */ added

2026-06-02T22:31:15Z

Related: added

← Older revision		Revision as of 22:31, 2 June 2026
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	== Related ==		== Related ==

			* [[Membership Renewal Reminder Examples]]

BethWeiss: moving sample email to its own page

2026-06-02T22:29:41Z

moving sample email to its own page

@@ Line 33: / Line 33: @@
 * Avoid guilt or pressure—frame it as a '''friendly reminder'''
 * Personalize when possible (name, local chapter, relevant activities)
 == Additional Ideas ==

BethWeiss: BethWeiss moved page Membership Renewal Reminder Email to Renewal Reminder Outreach

2026-06-02T22:29:00Z

BethWeiss moved page Renewal Reminder Outreach to Renewal Reminder Outreach

← Older revision	Revision as of 22:29, 2 June 2026
(No difference)

BethWeiss: updated wow

2026-06-02T22:27:47Z

updated wow

← Older revision		Revision as of 22:27, 2 June 2026
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	* '''Last Call:''' Friendly nudge a week or two before expiration		* '''Last Call:''' Friendly nudge a week or two before expiration
	* '''Multiple Channels:''' Post a brief reminder in email and newsletter or other communications		* '''Multiple Channels:''' Post a brief reminder in email and newsletter or other communications

			== Related ==

BethWeiss: updated wow

2026-06-02T22:26:40Z

updated wow

← Older revision		Revision as of 22:26, 2 June 2026
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	{{Words of Wisdom		{{Words of Wisdom
	\| wisdom =		\| wisdom =
	~~Encourage members to renew their membership while keeping the tone '''friendly~~, ~~positive~~, and ~~inclusive'''~~.		Renewal reminders work best when they are timely, clear, and welcoming.

	~~Remind them that all forms~~ of ~~participation are valued—renewal reminders should invite members to continue~~ their ~~membership~~, not pressure them to ~~justify it~~.		The goal is to remind members of their options, not pressure them to renew.
	\| success =		\| success =
	* Members receive renewal reminders ~~before expiration.~~		* Members receive timely renewal reminders from the Local Group
	* Renewal information is easy to find ~~and understand.~~		* Renewal information is easy to find
	* Communications ~~maintain a~~ positive and welcoming ~~tone.~~		* Communications remain positive and welcoming
	* Members ~~feel appreciated regardless of their level of participation.~~		* Members understand how to renew
	* Renewal rates improve or remain stable over time.		* Renewal rates improve or remain stable over time.
	\| best =		\| best =
	* Keep messages short and ~~easy to understand.~~		* Keep messages short and clear
	* Include ~~clear~~ renewal instructions or a ~~renewal~~ link.		* Include renewal instructions or a link
	* Highlight membership ~~benefits and opportunities for engagement.~~		* Highlight the value of membership
	* Personalize ~~messages~~ when ~~possible.~~		* Personalize when practical
	* Send reminders before ~~the membership~~ expiration ~~date.~~		* Send reminders before expiration
	\| pitfalls =		\| pitfalls =
	* Using guilt or pressure ~~to encourage renewal.~~		* Using guilt or pressure
	* Assuming only ~~highly~~ active members ~~receive value from membership.~~		* Assuming only active members benefit
	* Sending reminders too late.		* Sending reminders too late
	* ~~Making~~ renewal ~~instructions difficult to find.~~		* Hiding renewal information
	* Focusing only on events ~~rather than~~ the broader benefits of membership.		* Focusing only on events and the broader benefits of membership
	}}		}}
	== Purpose ==		== Purpose ==

BethWeiss: /* Purpose */ rewrote sentence

2026-06-01T19:20:11Z

Purpose: rewrote sentence

← Older revision		Revision as of 19:20, 1 June 2026
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	}}		}}
	== Purpose ==		== Purpose ==
	Provide guidance and sample language for encouraging members to renew their membership ~~in a friendly, positive, and inclusive way~~.		Provide guidance and sample friendly, positive, and inclusive language for encouraging members to renew their membership.

	== What This Means in Practice ==		== What This Means in Practice ==

BethWeiss: Cleaned up

2026-06-01T19:19:32Z

Cleaned up

← Older revision		Revision as of 19:19, 1 June 2026
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	* Renewal rates improve or remain stable over time.		* Renewal rates improve or remain stable over time.
	\| best =		\| best =
			* Keep messages short and easy to understand.
			* Include clear renewal instructions or a renewal link.
			* Highlight membership benefits and opportunities for engagement.
			* Personalize messages when possible.
			* Send reminders before the membership expiration date.
	\| pitfalls =		\| pitfalls =
	* Using guilt or pressure to encourage renewal.		* Using guilt or pressure to encourage renewal.
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	Provide guidance and sample language for encouraging members to renew their membership in a friendly, positive, and inclusive way.		Provide guidance and sample language for encouraging members to renew their membership in a friendly, positive, and inclusive way.

	== ~~Key Guidelines~~ ==		== What This Means in Practice ==
	Members renew for many reasons—friendships, events, publications, intellectual stimulation, volunteer opportunities, or simply because they value belonging to the community. Communications should acknowledge and respect these different forms of engagement.		Members renew for many reasons—friendships, events, publications, intellectual stimulation, volunteer opportunities, or simply because they value belonging to the community. Communications should acknowledge and respect these different forms of engagement.
	* Keep it '''short and clear'''		* Keep it '''short and clear'''
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	<br>Best,<br>[Your Name]/ Team Name]<br>[Group Name]		<br>Best,<br>[Your Name]/ Team Name]<br>[Group Name]
	}}		}}
	== ~~Optional Variations~~ ==		== Additional Ideas ==

	* '''Gentle Reminder:''' Include a line about benefits they may have missed		* '''Gentle Reminder:''' Include a line about benefits they may have missed
	* '''Last Call:''' Friendly nudge a week or two before expiration		* '''Last Call:''' Friendly nudge a week or two before expiration
	* '''Multiple Channels:''' Post a brief reminder in email and newsletter or other communications		* '''Multiple Channels:''' Post a brief reminder in email and newsletter or other communications

BethWeiss: Moved some wisdom to key guidelines

2026-06-01T19:16:52Z

Moved some wisdom to key guidelines

← Older revision		Revision as of 19:16, 1 June 2026
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	Remind them that all forms of participation are valued—renewal reminders should invite members to continue their membership, not pressure them to justify it.		Remind them that all forms of participation are valued—renewal reminders should invite members to continue their membership, not pressure them to justify it.

	Members renew for many reasons—friendships, events, publications, intellectual stimulation, volunteer opportunities, or simply because they value belonging to the community. Communications should acknowledge and respect these different forms of engagement.
	\| success =		\| success =
	* Members receive renewal reminders before expiration.		* Members receive renewal reminders before expiration.
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	== Key Guidelines ==		== Key Guidelines ==
			Members renew for many reasons—friendships, events, publications, intellectual stimulation, volunteer opportunities, or simply because they value belonging to the community. Communications should acknowledge and respect these different forms of engagement.
	* Keep it '''short and clear'''		* Keep it '''short and clear'''
	* Include '''renewal instructions or link'''		* Include '''renewal instructions or link'''
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	* Avoid guilt or pressure—frame it as a '''friendly reminder'''		* Avoid guilt or pressure—frame it as a '''friendly reminder'''
	* Personalize when possible (name, local chapter, relevant activities)		* Personalize when possible (name, local chapter, relevant activities)

	{{Email Example		{{Email Example
	\| title = Friendly Renewal Reminder		\| title = Friendly Renewal Reminder