Member Contact Methods - Revision history

BethWeiss: /* Related */

2026-06-03T23:34:55Z

← Older revision		Revision as of 23:34, 3 June 2026
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	* [[Welcoming New Members]]		* [[Welcoming New Members]]
	* [[Making It Personal]]		* [[Making It Personal]]
	* [[Member Communication]]

BethWeiss: /* Prioritize Personalization */

2026-06-03T23:34:32Z

Prioritize Personalization

← Older revision		Revision as of 23:34, 3 June 2026
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	A simple, personal message is more effective than a longer, generic one.		A simple, personal message is more effective than a longer, generic one.

			See: [[Making It Personal]]

	=== Matching the Method to the Situation ===		=== Matching the Method to the Situation ===

BethWeiss: Cleaned up

2026-06-01T05:55:44Z

Cleaned up

← Older revision		Revision as of 05:55, 1 June 2026
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	{{Words of Wisdom\|wisdom=Use a mix of contact methods and adapt based on what works—personalization matters more than the method.		{{Words of Wisdom
			\|wisdom=Use a mix of contact methods and adapt based on what works—personalization matters more than the method.

	Members have different communication preferences, and flexibility improves effectiveness.\|success=* Members are reached through at least one method		Members have different communication preferences, and flexibility improves effectiveness.
			\|success=* Members are reached through at least one method
	* Outreach feels personal and welcoming		* Outreach feels personal and welcoming
	* Members respond in a way that works for them		* Members respond in a way that works for them
	* The approach is manageable and repeatable\|best=* Use more than one method when appropriate		* The approach is manageable and repeatable
			\|best=* Use more than one method when appropriate
	* Keep outreach simple and personal		* Keep outreach simple and personal
	* Adjust based on what gets responses		* Adjust based on what gets responses
	* Respect member preferences and boundaries		* Respect member preferences and boundaries
	* Focus on connection, not just completion\|pitfalls=* Relying on a single contact method		* Focus on connection, not just completion
			\|pitfalls=* Relying on a single contact method
	* Sending long generic or mass-style messages		* Sending long generic or mass-style messages
	* Over-contacting without response		* Over-contacting without response
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	}}		}}
	== Purpose ==		== Purpose ==
	~~Outline practical options for contacting members~~, recognizing that preferences vary.		Provide guidance on selecting and using member contact methods effectively, recognizing that communication preferences vary.

	== What This Means in Practice ==		== What This Means in Practice ==
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	* Respect boundaries and responsiveness		* Respect boundaries and responsiveness
	* Use the methods you can sustain consistently		* Use the methods you can sustain consistently
			* Use member contact information only for legitimate Mensa purposes
			* Respect requests regarding communication preferences

	== Key Actions ==		== Key Actions ==
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	A simple, personal message is more effective than a longer, generic one.		A simple, personal message is more effective than a longer, generic one.

	=== ~~What~~ Method to ~~Use When~~ ===		=== Matching the Method to the Situation ===
	{\| class="wikitable"		{\| class="wikitable"
	! Situation		! Situation
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	\| Complex conversation		\| Complex conversation
	\| Phone or in-person discussion		\| Phone or in-person discussion
			\|-
			\| No response after multiple attempts
			\| Pause outreach and try again at a later date
	\|}		\|}

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	* Quick responses		* Quick responses
	\|		\|
	* ~~Must clearly~~ identify yourself		* Clearly identify yourself (Hi, this is <name> from <Local Group>)
	* Keep brief		* Keep brief
	\|		\|
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	== Related ==		== Related ==
			* [[Welcoming New Members]]
	* [[Welcoming New Members]]		* [[Making It Personal]]
	* [[Making It Personal]]
	* [[Member Communication]]		* [[Member Communication]]
	* [[Membership Officer]]

BethWeiss: /* Prioritize Personalization */ formatting

2026-06-01T05:51:15Z

Prioritize Personalization: formatting

← Older revision		Revision as of 05:51, 1 June 2026
Line 46:		Line 46:
	A simple, personal message is more effective than a longer, generic one.		A simple, personal message is more effective than a longer, generic one.

			=== What Method to Use When ===
	{\| class="wikitable"		{\| class="wikitable"
	! Situation		! Situation

BethWeiss: /* Key Actions */ added decision tree?

2026-06-01T05:50:37Z

Key Actions: added decision tree?

← Older revision		Revision as of 05:50, 1 June 2026
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	A simple, personal message is more effective than a longer, generic one.		A simple, personal message is more effective than a longer, generic one.

			{\| class="wikitable"
			! Situation
			! Possible Approach
			\|-
			\| New member welcome
			\| Postal mail, email, or phone
			\|-
			\| No response to initial contact
			\| Try a different contact method
			\|-
			\| Sharing resources or links
			\| Email
			\|-
			\| Quick reminder or check-in
			\| Text message
			\|-
			\| Complex conversation
			\| Phone or in-person discussion
			\|}

	== Contact Methods ==		== Contact Methods ==

BethWeiss: /* Purpose */ simplified

2026-06-01T05:49:07Z

Purpose: simplified

← Older revision		Revision as of 05:49, 1 June 2026
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	== Purpose ==		== Purpose ==
	Outline practical options for contacting members, recognizing that preferences vary.		Outline practical options for contacting members, recognizing that preferences vary.

	~~No single method works for everyone—using a mix of approaches increases the likelihood of connection.~~

	== What This Means in Practice ==		== What This Means in Practice ==

BethWeiss: /* Contact Methods */ Formatting

2026-06-01T05:47:48Z

Contact Methods: Formatting

← Older revision		Revision as of 05:47, 1 June 2026
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	== Contact Methods ==		== Contact Methods ==
	~~== Contact Methods ==~~

	{\| class="wikitable"		{\| class="wikitable"
	! Method		! Method

BethWeiss: changed methods of contact to table

2026-06-01T05:47:25Z

changed methods of contact to table

← Older revision		Revision as of 05:47, 1 June 2026
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	* Over-contacting without response		* Over-contacting without response
	* Avoiding follow-up after initial outreach		* Avoiding follow-up after initial outreach
	* Assuming preferences based on age or assumptions}}		* Assuming preferences based on age or assumptions
			}}
	== Purpose ==		== Purpose ==
	Outline practical options for contacting members, recognizing that preferences vary.		Outline practical options for contacting members, recognizing that preferences vary.
Line 48:		Line 48:
	A simple, personal message is more effective than a longer, generic one.		A simple, personal message is more effective than a longer, generic one.

			== Contact Methods ==
	== Contact Methods ==		== Contact Methods ==

	=== Postal Mail ~~===~~		{\| class="wikitable"
			! Method
	~~Often appreciated and can stand~~ out.		! Strengths
			! Considerations
	* ~~Handwritten notes are encouraged~~		! Best Used For
	** ~~3–5 sentence personalized welcome~~		\|-
	** Include contact information or a business card		\| Postal Mail
	** Optional: include a printed welcome message with a personal note		\|
			* Stands out
	~~If needed, assistance may be used for handwriting.~~		* Personal
			* Memorable
	~~===~~ Phone ~~===~~		\|
			* Slower
	~~Can be effective, but response rates vary.~~		* Cost involved
			\|
	~~Often used to:~~		* New member welcomes
			* Personal notes
	* ~~Acknowledge membership~~		\|-
	* Confirm contact details		\| Phone
	* Follow up ~~after written or electronic contact~~		\|
			* Highly personal
	~~Best practices:~~		* Immediate interaction
			\|
	* ~~Consider sending a text first to introduce yourself~~		* Many members do not answer unknown numbers
	* Keep calls brief and optional		* Time intensive
			\|
	~~===~~ Email ~~===~~		* Follow-up conversations
			* Complex questions
	~~Widely used and easy~~ to scale.		\|-
			\| Email
	* ~~Personalize each message~~		\|
	* Include:		* Easy to scale
	** A brief introduction		* Allows detailed information
	** Links to ~~local group resources~~		\|
	** ~~Upcoming opportunities to engage~~		* Can be overlooked
			* Easy to make feel impersonal
	~~Email is most effective when it does not feel like a mass mailing. Several short emails a week apart can be more effective than one long email which may not be read in full.~~		\|
			* Initial outreach
	~~=== Text Messaging ===~~		* Sharing resources
			\|-
	~~Often effective for quick, informal contact.~~		\| Text Message
			\|
	* ~~Useful for:~~		* High visibility
	** Initial outreach (with identification)		* Quick responses
	** Follow-~~up after another contact method~~		\|
	** Quick check-~~ins or reminders~~		* Must clearly identify yourself
			* Keep brief
	* Keep messages:		\|
	** Brief		* Introductions
	** Clearly identified (Hi, this is <me> from <Local Mensa Group>."		* Follow-ups
	** Low-pressure		* Reminders
			\|-
	~~=== Other Methods ===~~		\| Social Media / Messaging Apps
			\|
	* ~~Social media platforms~~		* Convenient for ongoing interaction
	* ~~App-based messaging~~		\|
			* Not all members participate
	~~These may be useful for follow-up or ongoing engagement, depending on group norms.~~		\|
			* Continuing engagement
			* Informal communication
			\|}

	== Related ==		== Related ==

BethWeiss: Added WoW

2026-06-01T05:45:22Z

Added WoW

@@ Line 1: / Line 1: @@
-For guidance on welcoming new members, see [[Welcoming New Members]].
+{{Words of Wisdom|wisdom=Use a mix of contact methods and adapt based on what works—personalization matters more than the method.
 == Purpose ==
@@ Line 5: / Line 18: @@
 No single method works for everyone—using a mix of approaches increases the likelihood of connection.
 == What This Means in Practice ==
@@ Line 100: / Line 108: @@
 These may be useful for follow-up or ongoing engagement, depending on group norms.
 == Related ==

BethWeiss: BethWeiss moved page New Member Contact Methods to Member Contact Methods

2026-04-12T15:50:57Z

BethWeiss moved page New Member Contact Methods to Member Contact Methods

← Older revision	Revision as of 15:50, 12 April 2026
(No difference)