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== Purpose == Help new members feel welcomed, informed, and comfortable engaging in a way that works for them. '''Guiding principle:''' [[There is no “right” way to participate.]] Orientation should reduce pressure, not create it. Effective new member orientation: * Is '''welcoming and low-pressure''' * Provides '''clear, simple guidance''' * Supports '''multiple ways to engage''' * Builds a sense of '''belonging from the start''' ---- ---- == 1. Goals of Orientation == A successful orientation should: * Help members understand '''what the group is and how it works''' * Show '''multiple ways to engage''' (not just events) * Make it easy to '''ask questions and connect''' * Reinforce that '''all levels of participation are valid''' ---- == 2. What to Cover in Orientation == Keep it simple, welcoming, and practical. === About the Group === * Mission and purpose * What makes the local group unique * Connection to the broader organization (if applicable) ---- === Ways to Participate === Emphasize flexibility and choice: * Attend events (optional) * Join online discussions or email threads * Volunteer or help organize * Simply stay informed via newsletter 👉 Be explicit: ''“You can engage as much or as little as you like.”'' ---- === What to Expect === * Types of activities offered * Typical event format (casual, structured, etc.) * Communication channels (newsletter, social, website) ---- === Key Contacts === * Local leaders or organizers * General contact email * Who to reach out to with questions ---- === Getting Started (Simple Next Steps) === Offer 2–3 easy options: * Attend an upcoming event * Reply to introduce themselves * Join an online space 👉 Avoid overwhelming with too many actions ---- == 3. Format Options == Orientation can take different forms depending on capacity: === Live Orientation === * Short (20–30 minutes) * Includes Q&A * Can be recurring (monthly/quarterly) === Written / Self-Guided === * Email welcome series * PDF or webpage * Recorded video walkthrough 👉 Best practice: offer a '''self-guided option''' even if live sessions exist ---- == 4. Local New Member Handbook == A local handbook provides a consistent, reusable resource. Communications guide, MC, SIG, profile, email choices, definitions: national new member handbook, encouragement to attend events, guest policy, how to meet people, [[Jargon Decoder]] === What to Include === * Welcome message * Overview of the group * How to participate * Event expectations * Communication channels * FAQs * Contact information === Format Recommendation === '''Use a local website whenever possible''' Benefits: * Easy to update * Shareable link * Accessible anytime * Can link to events, forms, and resources Alternative formats: * PDF (good for quick distribution) * Shared document (easy to edit internally) === Keep It: === * Clear and concise * Friendly in tone * Easy to scan (headings, bullets) 👉 Think “quick start guide,” not a long manual == Greeting New Members == Personal connection early on makes a big difference. === Best Practices === * Send a '''welcome message soon after joining''' * Use a '''friendly, human tone''' (not overly formal) * Reinforce that '''there’s no pressure to participate''' * Include: ** Link to the handbook or website ** Upcoming events (optional, not overwhelming) ** Contact info for questions === Optional: Personal Outreach === * Assign a '''point person''' for new members * Offer a '''low-pressure 1:1 conversation''' * Invite—but don’t require—introductions 👉 The goal is to open the door, not push them through it == Ongoing Onboarding (Beyond Day One) == Orientation is not a one-time moment. * Check in after the first few weeks * Highlight different ways to engage over time * Continue reinforcing that '''all participation styles are valid''' == Common Pitfalls to Avoid == * Overloading with too much information * Implying that event attendance = “real” participation * Using guilt-based language (“we hope to see you soon”) * Making orientation feel mandatory or high-pressure == Simple Orientation Checklist == * Welcome message sent * Handbook or website shared * Ways to participate clearly explained * Key contacts provided * Low-pressure next steps offered * Tone is inclusive and flexible
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